Have a question about Uncle Crumbles? We've got the answers you are looking for!

“Gluten free” means our products do not contain gluten proteins which are found in Wheat, Rye, Barley and most Oats due to cross contamination.

Uncle Crumbles’ products are made in a dedicated gluten free facility. Our manufacturing plant is certified for gluten free production by the Gluten Free Certification Organization which means they visit our plant and audit us to be sure our products are gluten free. Please refer to their web site at www.gfco.org for their procedure and standards.

Yes, all our products are Non-GMO Project Verified. For more information on The Non-GMO project visit their website at www.nongmoproject.org.

Our products use natural flavors that are obtained without the use of any synthetic solvents, genetically modified organisms, irradiated materials or the addition of MSG. They are mixtures of the essential oils, essences or extracts derived from a spice, fruit or vegetable.

Yes, our are products dairy & casein free and certified Kosher Parve. Please refer to their website at www.ou.org for their standards.

If you encounter a quality issue with your product, please contact our customer support team directly. You can reach us via email, info@bakeryonmain.com, with your order number, a brief description of the issue, and, if possible, a photo of the product and the "Best Before" date.

We take quality concerns seriously and will work with you to resolve the problem quickly, including providing a replacement if necessary.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We process and ship most orders within 2 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Sorry! At this time we do not ship our products internationally.

We hope to expand our services in the future, so please stay tuned for updates!

Once your order is handed to the carrier, Uncle Crumbles™ is no longer responsible for lost or damaged shipments. Customers must file claims with the carrier for any issues related to lost or damaged packages.

No, we do not accept returns or issue refunds for any products purchased in retail stores or via e-commerce platforms. However, if the quality of an Uncle Crumbles™ product does not meet our standards, you may contact us within 30 days of your order confirmation to request a replacement.